Life happens and we understand that sometimes things don't go to plan. However, as a small business we rely on having our clients turn up to their booked appointment.
When you book an appointment with About Face, we set that time and stylist/therapist aside just for you. If you cancel with late notice or simply do not show up at all, it impacts on us significantly and inconveniences the many other clients that have been turned away because we were fully booked.
We require a minimum of 48 hours notice if you wish to cancel or re-schedule you appointment. This allows us time to fill that appointment time.
Please click here to see our full booking and cancellation policy.